Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or consultation request
• Communicate with us via email, phone, or chat
• Provide documentation related to your case
• Subscribe to our newsletter or updates

Types of Information Collected:

• Personal Information: Name, email address, phone number, location
• Financial Information: Details about your investment losses, transaction records, wallet addresses
• Case Information: Documentation, communications with scammers, platform details
• Technical Information: IP address, browser type, device information

2. How We Use Your Information

We use the information we collect to:

• Evaluate your case and provide recovery services
• Communicate with you about your case progress
• Coordinate with legal partners and law enforcement
• Improve our services and website functionality
• Comply with legal obligations and regulatory requirements
• Prevent fraud and protect our legitimate business interests

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Legal Partners: With attorneys and legal professionals working on your case
• Law Enforcement: When required by law or to assist in investigations
• Service Providers: With trusted third parties who assist in our operations
• Legal Compliance: To comply with court orders, subpoenas, or legal processes
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage systems and backup procedures

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your case records
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Protect against fraudulent or illegal activity

Typically, we retain case information for 7 years after case closure, unless longer retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide relevant content and advertisements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: